Privacy Policy

Effective Date: August 25, 2025
Company Name: NOVA Custom Renovations (“we,” “our,” or “us”)
Website: https://novacustomrenovations.com

Information We Collect

We may collect the following types of information:

  • Personal Information You Provide:
    • Name
    • Email address
    • Phone number
    • Address
    • Project details submitted through contact forms or quote requests
  • Automatically Collected Information:
    • IP address
    • Browser type and version
    • Device information
    • Website usage data (via cookies or analytics tools)

How We Use Your Information

We use your information for purposes including:

  • Responding to inquiries and quote requests
  • Scheduling consultations or services
  • Providing customer support
  • Improving our website and services
  • Sending updates, promotions, or service-related communications (you may opt out at any time)

Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with trusted third parties only in the following cases:

  • Service Providers: Vendors who help us operate the website or deliver services (e.g., hosting providers, email services).
  • Legal Compliance: If required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

Our website may use cookies and analytics tools to improve user experience and understand how visitors use our site. You can adjust your browser settings to block cookies, but some features may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing the information we hold about you
  • Requesting corrections or updates
  • Requesting deletion of your data (subject to legal or contractual obligations)
  • Opting out of marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it immediately.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

NOVA Custom Renovations
hello@novacustomrenovations.com
703.659.8230